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Has The Pandemic Hastened A 'Cashless' Future?

NCR cash registers are on Display at Dayton History's Carillon Park.
Jerry Kenney
NCR cash registers are on Display at Dayton History's Carillon Park.

The idea of moving to a futuristic, 鈥渃ashless society鈥 has been around for some time. But, the COVID pandemic may have speeded things up as fears over handling physical money caused some businesses to stop accepting cash.

Currency transactions of one form or another have taken place for centuries, and the current cash transactions for business we are familiar with were modernized in Dayton, Ohio with the invention of the cash register.

Inside Dayton History鈥檚 , more than 90 National Cash Registers are on display. The brass, bronze, and nickel plated machines are intricately designed works of art showing the progression of the cash register from its start in 1879, up through the early 1920s.

Alex Heckman is vice president of museum operations.

鈥淭he earliest model that we have on exhibit looks very much like a clock face. But instead of tracking hours and minutes, it was tracking dollars and cents,鈥 he says.

The first cash register ring is known as "the bell heard around the world.鈥

Heckman says the concept for this early cash register came from a Dayton man, James Ritty who was losing money to employees who were handling cash for his businesses.

鈥淲hich was a pretty common practice where the store employees were basically, 'One for me, one for the company, one for me鈥', and so he developed what was called the Ritty Dial Register 鈥 known as the 'incorruptible cashier.' So, kind of a fun way to highlight that fact that unlike a human being, the machine could not be corrupted."

This 鈥榤echanical鈥 aspect of tracking money obviously still exists today, but what we鈥檝e gotten since those cash registers of old - is change.

A visit to the provides us with a look at how cash transactions have recently been affected by COVID-19.

The gift shop inside the Museum is packed with displays of souvenirs - stuffed animals outfitted in space suits, fuzzy green aliens, even military branded hot sauces.

Visiting the shop are Mark and Donna Tronerud of Wilmington, Ohio, who are there to buy B-52 airplane memorabilia for a friend and astronaut ice cream for their grandkids.

Upon checkout, the Troneruds were told the museum wasn鈥檛 taking cash - Just credit or debit cards.

We wondered if they minded the 'no cash' policy.

"No," said Mark. "We pay a lot with cash but no, it doesn鈥檛 matter."

"As far as money goes," added Donna, "we pay almost everything now, either online or with credit card."

But, that's not always the case she says.

"The one thing that really got under our skin was when our local grocery store put up a sign saying they could not give us cash. That really irritated us now because sometimes we run in for a two dollar item and it just grated against us that we couldn't hand them two dollars and fifty cents."

Recent data indicates that, in fact, since the coronavirus, a significant percentage of U.S. businesses, like the museum gift shop, have gone cashless. But, there鈥檚 debate over whether the policy, as a broad business model, is good or bad.

Shelly Ingliss is the executive director of the at the University of Dayton. She says the digitalization of cash is seen by many as a more inclusive economic approach for developing societies where access to financial institutions is seen as exclusionary.

鈥淭hey put a lot of barriers to entry and barriers to access, and digitalization and cashless payments either from the government or by people for government services, certificates, addresses, many of those barriers," she says. "It鈥檚 also seen as a way to improve efficiencies and to address fraud and corruption.鈥

But, Riley Dugan, an associate professor of marketing at UD says the idea of going cashless isn鈥檛 for everybody, especially women, rural communities, and the elderly.

He points out, 鈥淥ne of the drawbacks is for unbanked people, people who are on the financial margins. They may be negatively affected. They may have less access to bank accounts, less access to debit or credit cards."

No one sees all cash transactions going away quickly, but, Dayton History's Alex Heckman thinks that, as it becomes more prevalent, more people will take it in stride.

鈥淥bviously there's something scary about it for the average person in this sense, but then again at its most basic format, what is history? It's a way to show change over time," he says.

"Well what are we seeing here? Change over time, from the 200-pound brass cash register to paying all of your bills on your four and a half inch wide screen on your iPhone. It is interesting."

The prospect of a 'no cash society has become even more possible with the advent DigiCash in the early 1980's, and the more recent appearance of Bitcoin and other digital currencies being used for business transactions and investments.

Copyright 2021 WYSO. To see more, visit .

Jerry Kenney was introduced to WYSO by a friend and within a year of first tuning in became an avid listener and supporter. He began volunteering at the station in 1991 and began hosting Alpha Rhythms in February of 1992. Jerry joined the WYSO staff in 2007 as a host of All Things Considered and soon transitioned into hosting Morning Edition. In addition to now hosting All Things Considered, Jerry is the host and producer of WYSO Weekend, WYSO's weekly news and arts magazine. He has also produced several radio dramas for WYSO in collaboration with local theater companies. Jerry has won several Ohio AP awards as well as an award from PRINDI for his work with the WYSO news department. Jerry says that the best part of his job is being able to talk to people in the community and share their experiences with WYSO listeners.